At Megan Pages, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and return guidelines below.
Returns
You may request to return eligible items within 7 calendar days from the date of delivery.
To be eligible for a return, the product must be unused, in the original packaging, and in the same condition as when you received it.
Please note that personalized or custom items may not be eligible for return unless defective.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7 to 10 business days.
Refunds will be issued in the form of store credit or exchange for another product. Since we operate with cash on delivery, direct cash refunds are not applicable.
Return Process
To initiate a return, please contact our customer support team at [email protected] within 7 days of delivery with your order details and reason for return.
We will provide instructions for the return shipment.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] with photos and details within 3 days of delivery.
We will work to resolve the issue promptly with a replacement or store credit.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent by Megan Pages.
Questions?
If you have any questions about our refund or return policies, please reach out to us anytime at [email protected].